What Santa Can Teach Us About Data, AI and Customer Experience
December 22, 2025Every December, the world’s most efficient gift-giving operation swings into action. There’s no CRM, no analytics dashboard in sight (at least not visibly) yet Santa Claus seems to have mastered data management, AI thinking, and personalised customer experience centuries before these became business buzzwords. Behind the jingle bells and red suit lies the ultimate case […]
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